Contact Information
If you have any questions, suggestions, feedback, or concerns regarding ClyNovel, please use the contact information below to reach us.
Email:
clynovel@clynovel.com
What We Can Help With
We welcome inquiries about:
- General questions about the platform
- Suggestions for improvements or new features
- Technical issues or bugs
- Content concerns or requests
- Copyright and DMCA claims
- Partnership or collaboration inquiries
Copyright and DMCA Claims
If you are a rights holder and believe that any content on ClyNovel infringes your copyright, please contact us with the following information:
- Specific URLs: Links to the pages on ClyNovel containing the disputed content
- Proof of Ownership: Evidence that you own the copyright or are authorized to act on behalf of the owner
- Clear Description: A detailed explanation of your request (remove, modify, add credit, etc.)
- Contact Information: Your name, email, and phone number (for verification purposes)
- Statement: A statement that the information is accurate and that you are authorized to make the claim
We take copyright concerns seriously and will review all valid requests promptly. Upon verification, we will take appropriate action, which may include removing or modifying the content in question.
Response Time
ClyNovel is a personal project, so response times may vary depending on the nature of your inquiry:
- Copyright/DMCA Claims: Typically within 3-5 business days
- Technical Issues: Usually within 2-3 business days
- General Inquiries: Usually within 5-7 business days
We will do our best to respond to all reasonable requests as soon as possible. Thank you for your patience and understanding.
Other Ways to Reach Us
For general information about ClyNovel, you can also visit our About page to learn more about the platform, our mission, and content policies.